After you file a CSN: how it settles — customs' record, the ACK, accepted or refused

In this film

• Where a filing stands after it is sent — ICEGATE's portal takes the file without a tracking id
• An acceptance settles itself: SCMTR reads customs' public record for every filing waiting on its CSN, and records the CSN, its date and the MCIN when they appear there — no ACK file needed
• A refusal is never on customs' public record. It reaches you only as the ACK, by e-mail: drop it on the CSN filing page and it is recorded against the filing it answers, by its control number
• The refusal read out — here 20, a VCN customs did not recognise — and Refile, the next attempt under the same job

Chapters

1. 0:00After you file: where it stands
2. 0:22Waiting for customs: two ways it settles
3. 0:46Accepted, from customs' own record
4. 1:10A refusal comes only as the ACK
5. 1:26What customs said, and Refile
6. 1:54Accepted settles itself; a refusal is the ACK

Read it instead

The SCMTR reference pages this film walks through — free to read, no sign-in.

• After you fileThe gap between sent and settled: the three ways a customs outcome can reach you, what “Filed — not auto-tracked” means, and what to do next.
• What customs already holdsCBIC’s public enquiry lists every accepted filing against a master bill of lading. What it shows, what it does not, and how to read it.
• Where is my cargo?Three questions that sound like one: did customs accept your filing, has the carrier filed their manifest, and where is the cargo now?