Tell the line, the CFS and your customer — from the filing itself
2:02
Played in YouTube's privacy-enhanced mode. Invented data — no customer's data is shown.Watch on YouTube
Filing is not the end of the job. Once customs accepts your CSN, the shipping line, the CFS and the consignee's broker all have to be told. Send that message from the filing itself — the alert the trade recognises, with the CSN number and every bill's CIN, the declaration and the acknowledgement attached under ICEGATE's own names.
In this film
- Email, from the filing: the submission alert with the CSN customs granted and one row per bill of lading with its CIN.
- Paste addresses straight from your mail client — and a contact pasted without an address is flagged in red and blocks Send, rather than being silently dropped.
- You are always in Cc, and replies come back to you.
- Your note above the record, rendered as you type.
- Both files attached under ICEGATE's names, and a link the recipient opens without an account.
Chapters
- 0:00Filing is not the end of the job
- 0:12Email, from the filing itself
- 0:22The submission alert, as the recipient gets it
- 0:39Paste the addresses; one that is not an address
- 1:00You are always in Cc
- 1:23Both files attached, and Send
Read it instead
The SCMTR reference pages this film walks through — free to read, no sign-in.
- Sending a CSN to the line, the CFS and your customerEmailing a filed CSN to the line, the CFS and your customer with its declaration and acknowledgement attached — and what goes in the message.
- After you fileThe gap between sent and settled: the three ways a customs outcome can reach you, what “Filed — not auto-tracked” means, and what to do next.
From SCMTR.io
SCMTR filing, checked before ICEGATE sees it
CSN, SAM / SDM and export SCX for forwarders, consol agents and shipping lines — every check before you sign.
- Check your SCMTR JSONFree, no sign-in — what customs would reject, and the fix.
- Track a B/LFree, no login — the SAM status straight from ICEGATE.
More films
- Is what customs holds what you sent? Check every bill, then tell the line
- Send the line your CSN details on one link — see its SAM check and its reply
- After you file a CSN: how it settles — customs' record, the ACK, accepted or refused
- Form III for the consignee's broker, from the CSN customs accepted — with the IGM line
- Filed your CSN on the ICEGATE portal? Record it here and file its amendment (SCA) here
- Someone sent you a link to their CSN: read it, download it, check it with customs