BL tracking says one thing, your file says another — which is right?
1:42
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Customs' record and the file you sent are two different questions. Drop the file on the tracking result and every bill in it is laid beside the record — and the checker's mail says what the record says, in the record's own words.
In this film
- BL tracking shows nothing on record — said as what the record shows, not as what anyone did.
- "Is this what you sent?": drop the CSN on the result and it is carried straight to the checker.
- Check with customs: no filing by this PAN on the bill — only accepted filings are listed, so it may be in progress, refused, or under another port or bill number.
- Email this file: the mail reads "not on customs' record yet" — never "not filed".
Chapters
- 0:00Which is right? The record shows nothing
- 0:14Is this what you sent? Drop the file
- 0:27Carried over to the checker
- 0:40Check with customs: no filing by this PAN
- 0:59The mail says "not on customs' record yet"
Read it instead
The SCMTR reference pages this film walks through — free to read, no sign-in.
- Where is my cargo?Three questions that sound like one: did customs accept your filing, has the carrier filed their manifest, and where is the cargo now?
- SCMTR JSON uploadDrop a CSN, an ICEGATE acknowledgement or a SAM / SDM on the filing page and have it checked against the same rules the app files by.
From SCMTR.io
SCMTR filing, checked before ICEGATE sees it
CSN, SAM / SDM and export SCX for forwarders, consol agents and shipping lines — every check before you sign.
- Check your SCMTR JSONFree, no sign-in — what customs would reject, and the fix.
- Track a B/LFree, no login — the SAM status straight from ICEGATE.
More films
- Check an ICEGATE CSN file before customs refuses it
- Amend or delete an accepted CSN from the JSON you filed
- E-mail a CSN and ICEGATE’s reply, get the full check back
- Is what customs holds what you sent? Check every bill, then tell the line
- After you file a CSN: how it settles — customs' record, the ACK, accepted or refused
- Track a shipment by its master bill: CSN, the line's SAM and the IGM line on ICEGATE