Team, agent and client messages on SCMTR — and what to do
1:59
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Each message where it appears, and the way out.
In this film
- “No clients handed to you yet”
- “No organisation on SCMTR files under that PAN”
- “That company does not take requests on SCMTR”
- “We file for other companies” stays on while you have clients
- “Nobody from this client is on SCMTR, and you are its only agent”
Chapters
- 0:00Messages you might see — and what to do
- 0:14“No clients handed to you yet”
- 0:36“No organisation on SCMTR files under that PAN”
- 0:48“That company does not take requests on SCMTR”
- 1:02“We file for other companies” stays on while you have clients
- 1:19“Nobody from this client is on SCMTR, and you are its only agent”
- 1:29And two more you may meet
Read it instead
The SCMTR reference pages this film walks through — free to read, no sign-in.
From SCMTR.io
SCMTR filing, checked before ICEGATE sees it
CSN, SAM / SDM and export SCX for forwarders, consol agents and shipping lines — every check before you sign.
- Check your SCMTR JSONFree, no sign-in — what customs would reject, and the fix.
- Track a B/LFree, no login — the SAM status straight from ICEGATE.
More films
- Your team, filing agents and clients on SCMTR — the complete guide
- Admin, member, manager, signer: who can do what in your organisation
- Only signers send to ICEGATE: maker-checker on SCMTR
- Filing for other companies on SCMTR: how it works
- Filing a CSN for a client on SCMTR
- A filing agent asked to file for you — what to do